Who We Are
  • OUR CORPORATE VISION
  • OUR CORPORATE MISSION
  • OUR PROMISE OF PERFORMANCE
  • OUR CUSTOMER CARE POLICY

 

In 1972, Bathala Marketing Industries, Inc. (BMII) was incorporated as the exclusive Philippine Master Franchise of Ziebart International Corp., of Detroit, Michigan, U.S.A. Our company is the pioneer and industry leader in automotive renewal (cleaning & detailing), protection (rust-proofing, paint & fabric protection) and preservation products and services for four decades. We have since then built and earned a solid reputation for excellence and reliable workmanship in the automotive after-market industry by providing car and truck owners the highest quality products and services.

It is this reputation that led BMII to diversify and complement its services, with the introduction of its automotive repair and body shop services through CarSavers in 1981. The company continues to enhance this reputation through constant close supervision and inspection of highly trained, experienced technicians and the use of up-to-date techniques and equipment, the application of world quality standards learned from its Ziebart services, and an ingrained policy to continuously improve customer convenience and services with unique and innovative customer satisfaction programs.

What began as a small, one-service (rust-proofing) shop then, has now grown to become one of the country’s largest and most trusted name. The Department of Trade and Industry has rated BMII a FIVE STAR automotive shop, the highest, for any automotive service shop. Today, BMII prides itself in offering the most complete line of automotive products and services under one roof, and leadership in actually providing customers the "friendly”-“personal”, (i.e. prompt, courteous and pleasant) service and values they expect from an industry leader. BMII uniquely has been TWICE awarded the INTERNATIONAL FRANCHISE ASSOCIATION'S Most Distinguished Achievement Award. As "Best of Ziebart" and as "Ziebart TidyCar International Dealer of the Year". (Winning over 500 competing franchise locations in over 40 countries!

Who We Are Pic 1
Who We Are Pic 2

OUR CORPORATE VISION

To be the country's largest, best-liked provider of reliable automotive services and products through people who are:

  • Dependable
  • Employee/Customer-Satisfaction Oriented, and
  • Constantly committed to prompt, on time, no-apology deliveries

OUR CORPORATE MISSION

To always give the best possible:

  • Value
  • Convenience, and
  • Satisfaction to all our customers, so that:

"Once our Customer, Always our Customer."

OUR PROMISE OF PERFORMANCE

We offer only reliable quality products and services, setting the standard for leadership in our industry for innovative value and convenience to vehicle owners.

We guarantee our best performance to all our customers all the time, with professional, prompt, and pleasant on-time services at the agreed upon price.

CUSTOMER CARE POLICY - "We are not satisfied until you're satisfied"

CarSavers and Ziebart Philippines are committed to providing you with the best automotive products and services available. We value you as a customer and want you to think of us the next time that you need car care. Your satisfaction is so important to us that, if for any reason, you are not satisfied with the service you received, we urge you to contact the manager of the shop where the service was provided. The manager should be able to resolve your problem in a timely manner. However, if you feel your problem has not been handled to your complete satisfaction, we ask that you call our VICE-PRESIDENT FOR OPERATIONS at 818-7777. Or you can e-mail him at [email protected]

 

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CarSavers® is a registered trademark of Bathala Marketing Industries, Inc.
Ziebart® is a registered trademark of Ziebart International Corp.
Copyright© 2013 by Bathala Marketing Industries, Inc.